Returns & Exchanges
We want you to love your Color Street experience, which is why we offer a 30-day satisfaction guarantee on all our products. If you are not completely satisfied with your purchase, you may return it for a refund or exchange within 30 days of the delivery date.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization Number.
Pack Your Items
Securely place the unused or partially used nail strips and beauty products back into their original packaging to ensure they are protected during transit.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or your local post office.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing